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Tools for Training Volunteers

Training Needs Survey
Voluntary Sector Resources Database

Choosing A Consultant / Trainer

Voluntary Sector Training Needs Survey

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This summary report presents the findings from a two-stage survey of volunteer training needs of Volunteer Centres and their members and other community organizations served by them. A total of 51 members of Volunteer BC were included in the first stage of the survey. They received the long version of the training needs questionnaire. Volunteer BC members were also requested to choose up to twelve local organizations from those they served to which the Centre would forward, on behalf of the research, a shortened version of the questionnaire (the second stage). Centres were asked to select organizations which played a prominent volunteer role in the community and which had received assistance from them with respect to their volunteer needs. The total sample and response rates are shown in the downloadable PDF and Word document below.

Please click on either of the links below to download the survey:

Voluntary Sector Training Needs Survey (.doc, 234kb)
Voluntary Sector Training Needs Survey (.pdf, 82kb)

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Voluntary Sector Resources Database

The Voluntary Sector Resources Database allows you to search by type of resource or resource provider. Then narrow your search by filling in the subject, delivery setting and geographical area fields.

NOTE: The listing of consultants on this website does not constitute an endorsement by Volunteer BC. It is the responsibility of each organization to make their own judgment and choice when hiring consultants.

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Choosing a Consultant / Trainer

It is important to make a careful selection when hiring your consultant or trainer. Ensuring that you find someone who has both the skill set and the working style that fit your requirements will be important to your project's success. While the selection process is an individual matter for each organization, we offer the following checklist as a general guide to choosing a consultant. Keep in mind that the purpose of engaging a consultant is to help your organization access expertise, obtain resources, and to work with you in arriving at solutions. It is a collaborative relationship that requires compatibility on both a professional and a personal level.

Have you…

1. Defined as clearly as possible the organization's needs and the project purpose? (Bear in mind that assessment can be tricky. As organizations work with consultants, they sometimes discover that other undiagnosed issues become priorities for action.)

2. Identified your selection criteria (i.e. the skills, experience and background required for the work)?

3. Defined the role you wish the consultant to play (i.e. facilitator, resource person, teacher, communicator, adviser, "expert", etc.)?

4. Identified the style and orientation that you prefer (i.e. task-oriented, process oriented, formal, informal, participatory, etc.)?

5. Asked other community organizations for names of consultants they may have used for a similar purpose?

6. Invited 2 - 3 consultants to submit a proposal by a specific date?

7. Reviewed each proposal against your selection criteria?

8. Interviewed the preferred candidates?

9. Considered the "fit" with your organization - the people and the culture?

10. Requested copies of other reports or documents the consultant has worked on in the past?

11. Done reference checks on interviewed candidates?

12. Once a decision has been made, has a written agreement been drawn up with the consultant (summarizing the work to be done, goals, expectations, process, desired outcomes, timeline and payment details)?

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