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Risk Management
Recruitment - References

Sample Wording

All potential volunteers are required to submit personal and/or professional references prior to acceptance as a volunteer. Potential volunteers are requested to provide signed consent giving the organization permission to contact the provided references.

Results from reference checks will be kept in the volunteer's file.

If requested the organization may provide a reference on your behalf about your performance as a volunteer. Volunteers who leave the organization may request a letter of reference upon their departure or contact the organization for up to two years for a reference.

Why?

References can provide valuable information on a potential volunteer's past performance and history.

Particularly with high risk positions this screening tool is very valuable and should be one of the screening steps

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Key issues/procedures

Decide if references will be kept confidential or if results of checks will be released (may influence the person who's providing the reference)

Who is accepted as a reference? (family, friends, teacher, employer)What is not an appropriate reference

Ensure that volunteers provide consent (PDF, 80KB) to a reference check

View some tips (PDF, 125KB) for conducting a reference check and some sample questionsReference.doc

If providing references for departed volunteers: what information will you provide, who writes the reference and for how long after the volunteer leaves your organization will you provide a reference (expiry date)

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