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Risk Management
Orientation & Training - Code of conduct / volunteer agreement / volunteer contract

Sample Wording

The following guidelines have been incorporated into policy in order to ensure the smooth running of the organization and the protection of clients, volunteers, staff and Board members. All volunteers are required to sign the code of conduct/volunteer agreement and abide by the letter and spirit of the policies.

Why?

Often organizations emphasize and highlight some of the key policies (confidentiality/commitment) in a separate written agreement also known as a code of conduct or volunteer contract

Written statement of values, beliefs and guidelines creates a level playing field (everybody is aware of the information).

Key issues/procedures

Develop/review code of conduct with input from staff, volunteers and clients where appropriate

Incorporate content in orientation and/or training to ensure complete understanding

Ensure that every volunteer completely understands the policies and implications prior to signing the code/agreement.

Don't be afraid to explain the rational behind certain policies to illustrate its importance; you have them for a reason (if you cannot explain them, it's time for a review)

contract agreement (PDF, 105KB)

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