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Evaluation - Evaluation

Sample Wording

Evaluation is an important part of improving the services of this organization. The organization utilizes a systematic and objective evaluation process for all volunteers and staff.

The organization has the right to regularly monitor and evaluate the work performance of volunteers. Volunteers have the right to regular feedback and evaluation on their work assignments.

Evaluations take place within three months of starting a placement and then at least once a year. Evaluations are carried out by the staff supervisor and conducted one on one. Other formats such as satisfaction surveys may also be conducted.

If disagreement over the outcome of the evaluation exists, volunteers can address a complaint to the volunteer services department.

 

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Evaluation
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Why?

All volunteers need to know that evaluation is a part of ongoing screening and volunteer development.

Evaluation is important to improve services, solve problems and support the volunteer.

Key issues/procedures

What is the frequency of evaluations?

What format will you use? Client survey, one-on-one, questionnaire, etc.

What is the complaints procedure if a volunteer disagrees with the outcome?

Who is responsible for conducting evaluations?

View a volunteer survey sample (PDF, 170KB).

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