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Public Relations

Positive and effective external relations activities is a part of every organization. To assist community organizations and volunteer centres in building a positive and strong image with the public and businesses in the community, Volunteer BC has compiled the following information on public relations.

Community Involvement Ideas
Celebrate Volunteerism
Promote Volunteerism
Improving Accessibility
Communication Planning Sheet

Community Involvement Ideas

No matter what type of organization, association or level of government, there are many ways to recognize, celebrate and promote volunteers and volunteerism. An organization can start by incorporating a volunteer theme, adding a category, focus its PR on volunteerism or spotlighting volunteer contributions. Building on existing events with support from Volunteer BC and handy tools from the website is a good starting point.

Please check back regularly to this webpage for more community involvement ideas.

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Celebrate Volunteerism

Involvement ideas for Youth:

  • Hold, develop or implement projects involving youth for youth.
  • Work with schools or youth in general to get students thinking about volunteering. Develop a student curriculum focussing on citizenship, voluntary action, and civil society. Ask students to talk about instances in which they have acted as volunteers or helpers.
  • Develop a strategy to recruit youth volunteers by youth
  • Develop a media strategy spotlighting youth in the community who have made a difference. Promote youth who have volunteered as well as youth who have benefited from the volunteer experience
  • Initiate a youth volunteer project as part of Global Youth Service Day. A community project in partnership with a local community organization i.e. food bank, parks and recreation, libraries, shelters, meals on wheels etc.
  • Host a forum or conference for youth on volunteering
  • Develop a database or weblinks to organization that have volunteer opportunities for youth.

Please check back regularly to this webpage for more celebration ideas.

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Promote Volunteerism

For volunteer centres and community organizations:

  • Use real, personal stories and testimonials of volunteers. Share them with the media, collect them into a book, or publicize them in newsletters. Let people know about your local volunteers.
  • Plan volunteer recognition and appreciation events throughout the year, particularly during National Volunteer Week.
  • Make a scrapbook or photo album showcasing the contributions of volunteers in your community.
  • Emphasize the importance of volunteering. Raise awareness about the work that volunteers do. How many paid staff would you have to engage to work the hours worked by volunteers? What is the impact of volunteer work in your community?
  • Talk to those in the community who benefit from the work of volunteers. What difference does it make to them?
  • Build on the power of events. Include a celebration of volunteering in all of your events.
  • Organize a play or other public events to celebrate the contributions of volunteers. Consider ways to link this activity with volunteer recruitment and/or fundraising.
  • Ask the town/city/municipality to declare its support of volunteerism through an official proclamation, a perfect opportunity for National Volunteer Week.
  • Organize a volunteer recognition event/celebration in coordination with other agencies in your community.
  • Create a volunteer-a-thon to collect pledges of volunteer time. Consider doing this as a school challenge, or workplace challenge.
  • Create a video of the contributions volunteers make in a typical day.

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Improving Accessibility and Volunteering for all

For volunteer centres and community organizations:

  • Facilitate opportunities to discuss policy and legislation that will enhance volunteerism and provide better access to volunteering.
  • Physical location: Are buildings wheelchair accessible, well signed and marked? Do organizations hold events in accessible venues? How is the public transit accessibility?
  • Written materials: Are your materials available in alternate formats for people with visual impairments? Are some or all of your materials produced in Braille, on audiotape, and / or in large print?
  • Web page: Is your organization's Web page designed with accessibility guidelines in mind? (for resources, see the Web Accessibility Initiative at www.w3.org/WAI).
  • Language: In what languages are materials available? Does this reflect the language needs of your community?
  • Plan and carry out a seminar on accessibility of volunteer programs. Invite community agencies and others that wish to recruit volunteers. Focus on the ways in which organizations and communities are enriched through diversity, and practical ways to improve accessibility.
  • Meeting the challenge of diverse communities:
    o Do the board and volunteer base represent the diversity of the community? This can be diversity in terms of language, age, cultural background, etc.
    o Is your staff trained to deal with volunteers who have diverse needs? Can they accommodate the needs of the "atypical" volunteer?
    o Do you know the various cultures in your community? Are they reflected in your volunteer base?
    o Are your publications written in an understandable language?
    o Develop programs to recruit more diverse representation. Hold a workshop or develop materials to assist voluntary agencies in increasing their diversity. Recruit a pool of volunteers to translate materials or transcribe them into alternate formats.
    o Recruiting and retaining new types of volunteers
  • Today's volunteers do not necessarily have the same availability, skills, needs, and schedules as the volunteers of the past. How can you facilitate volunteering by families, new Canadians and seniors?

For information on accessibility, consider reviewing the Volunteer Connections series of resources development by Volunteer Canada.

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Communication Planning Sheet

Volunteer BC has created a useful Communications Planning Sheet to help in your organization’s strategic planning for public relations activities.

Click here to view the planning sheet.